Info@henrywilliam.co.uk & 020 8051 2130

Terms & Conditions

Refund Policy |

We appreciate your business with Henry William Brick Merchant.
As part of our commitment to providing excellent service, please note our refund policy outlined below:
 
Cash Refunds: We would like to inform you that we do not offer cash refunds for returned items or cancelled services.
 
Credit Policy: Instead, we offer credit towards future purchases for eligible returns or cancellations.
This credit will be issued in the form of an electronic credit and can be redeemed against any future purchase from Henry William Brick Merchant.
 
Eligibility: To be eligible for credit, items must be returned within 14 days of the purchase date, in their original condition.
 
Exceptions: This policy does not affect your statutory rights.
In certain circumstances, such as faulty or damaged goods, we will offer replacement or refunds in accordance with consumer protection laws.

By proceeding with your purchase, you acknowledge and accept our refund policy.